SAFE AND WELCOMING FOR EVERYONE 

Our priority is to keep our customers and colleagues as safe as possible in our centres. It’s important that we all continue to look after ourselves and those around us whilst COVID-19 is still in our community. 
 
The equipment in our gyms continues to be spaced out and fitness classes continue in their current locations. In addition, swim sessions are still be bookable at Danes Camp, Lings Forum and Mounts Baths. Our members only pool at Cripps Recreation Centre however no longer requires advance member bookings. 
 
 
 
Our COVID secure cleaning practices remain in place along with regular cleaning of high contact touch points. Our additional hand sanitiser stations are available, and we continue to provide cleaning materials for you to wipe down equipment before and after use. We also ask that you maintain a safe space around other members. 
 
We want you to stay fit and healthy in a safe environment so please take a moment to read the information below with details of what you can expect in our COVID secure centres. 

Our Swimming Sessions and Health Suites 

Are swim session bookings staying? 
Yes, at Danes Camp, Lings Forum and Mounts Baths, bookings can be made 8 days in advance. Please see our swim timetables here for additional swim sessions during the school summer holidays. 
 
Advance bookings are not required at our members only pool at Cripps Recreation Centre. Member swimming times for Cripps Recreation Centre can be found here . Members must be 16+ to swim at Cripps unless attending a Trilogy Swim School lesson. 
 
What about under 1s? 
Babies under the age of 1 can swim for free and do not need to book a space. Please ensure a space is booked for their accompanying adult and any other children aged 1 or over. Please remember under 8s will only be admitted with an adult and we operate a strict policy of two children under 8 per accompanying adult. 
 
How long are your swim sessions? 
Our session times vary from 45-75 minutes, please see our timetables for details 
 
Are spectators allowed during general swim sessions? 
Yes 
 
Are changing rooms available? 
Yes, gym and swim changing rooms, showers, lockers and hairdryers are available but we ask that arrive for your swim session wearing your swimming costume. 
 
Are the Health Suites open? 
Yes. The sauna and steam rooms at Danes Camp and Mounts Baths are open. More information on our health suites can be found here. 
 

Our Centres 

Do I need to wear a face covering? 
We encourage the wearing of face coverings when entering, exiting and moving around our centres. However, in line with government guidance the wearing of face coverings is not currently a mandatory requirement in leisure facilities. 
 
Do you accept cash? 
No, all our centres remain cashless. Please remember a £1 (returnable) coin if using our swim lockers at Danes Camp and Mounts Baths as we will not be able to provide you with one. 
 
Is there hand sanitiser and cleaning materials to wipe down gym equipment? 
Yes, our additional hand sanitiser stations and cleaning materials continue to be available. We also ask that you do not bring sweat towels into our gyms and instead use the blue roll provided. Our additional COVID cleaning practices remain in place along with our airflow measures. 
 
Will your additional COVID cleaning practices remain in place? 
Yes, we are regularly cleaning high contact touch points throughout our centres and our additional airflow measures will also continue. Protective screens will also remain in our reception areas.  
 
Do you provide mats for fitness classes? 
We ask that you continue to bring your own mat to class 
 
Our customers and colleagues health, safety and welfare is our up most priority. 
If you are displaying any COVID-19 symptoms please stay at home and stay safe. 
Wash your hands and/or use the hand sanitisers provided when entering our buildings and at regular intervals throughout your visit. 
Be respectful of others and maintain a safe space when inside our facilities 
Ensure you always clean machines and equipment before and after use with the cleaning materials provided. 
 
We want you to enjoy your visit and help you to protect yourself and others. 

Booking Requirements 

Which activities need to be booked in advance? 
All our fitness classes, court hire and junior activities must be booked in advance. Swim sessions at Danes Camp, Lings Forum and Mounts Baths must also be booked in advance. Member swim sessions at Cripps Recreation Centre do not need to be booked in advance. Click here for Cripps member swim times. 
 
Do I need to book to use the gym? 
No, there is no requirement to book gym sessions 
 
How do I book a swim session? 
Online bookings can be made here. Each person swimming, unless under the age of 1, must be booked and paid for as separate transactions. We are unable to take bookings for more than one person at a time online. Please remember under 8s will only be admitted with an adult and we operate a strict policy of two children under 8 per accompanying adult. 
 
How far in advance can I book? 
Members, Leisure Card Holders and Non Members can book fitness classes, courts, swim sessions and junior activities 8 days in advance. 

Trilogy Online Fitness Classes 

Online classes Monday-Friday are available to Trilogy members only through the Trilogy Members Online Classes Facebook Group.  
 
You’ll need to request to join and include your name and membership number in order to be given access. Please bear with us whilst we check your membership details before approving your request, unfortunately we won’t be able to approve anyone who hasn’t included their membership number. This can be found on your membership card, alternatively contact our customer service team on 01604 838333 and they will be able to help you find it. 
 

FREQUENTLY ASKED QUESTIONS 

Here are some questions you may have about our centres and activities and our cleaning and safety procedures. If your question isn’t covered in this section please click here to contact us. 
 
How do I book an outdoor fitness class, court, swim session, Buzz Clubzz or under 5s session?  
The best way is to book online here. Book online is available 8 days in advance. 
You can also call us on 01604 838333 Monday to Friday 10am to 4pm or 10am-2pm at weekends. 
 
Can non-members book fitness classes, courts, swim sessions and junior activities? 
Yes non-members can book 8 days in advance. 
 
If I don’t have access to book online how can I book? 
You can call us on 01604 838333 Monday to Friday 10am to 4pm or 10am-2pm at weekends. 
 
I'm a new member, how do I book my gym activation? 
Please call us on 01604 838333 to book your activation. 
 
Where can I find fitness class timetables? 
Timetables can be viewed here  
 
When will your swimming pools re-open? 
All our swimming pools are open. Swim sessions must be booked in advance here and timetables can be viewed here. Member swim sessions at Cripps Recreation Centre do not need to be booked in advance. See Cripps member swim times here  
 
Are spectators allowed? 
Yes 
 
When will swimming lessons restart? 
All Trilogy Swim School lessons have restarted. You can see your child's class day and time by logging in/registering with the home portal here.  
 
When will gymnastics/football courses restart? 
Trilogy Gymnastics Academy and Football Academy have restarted on the same day and time as before. Find out more here.  
 
Can under 16s use the gyms? 
Junior Active members aged 11+ are able to train in our gyms. Under 14's must be accompanied by an adult who is also a Trilogy member. You can find out more about 11+ gym use here . 
 
 
What is the cleaning/hygiene regime in place? 
Our colleagues clean equipment and high contact points regularly and deep cleans are carried out at the end of every day. We ask all customers to wipe down gym equipment once they have finished using it with the cleaning products provided. Please sanitise your hands at our designated hand sanitising stations and on entering and exiting our centres and throughout your visit. 
 
Do I have to wear a mask? 
We encourage the wearing of face coverings when entering, exiting and moving around our centres. However, in line with government guidance the wearing of face coverings is not currently a mandatory requirement in leisure facilities. 
 
Will I need to have my temperature checked before coming into the centre? 
No, however if you are displaying any symptoms please stay at home. 
 
Can you pass Covid-19 from sweat? 
No, there is no current evidence that the virus can be spread by perspiration (sweat). 
This is supported for non-respiratory fluids by the Centres for Disease Control and Prevention (CDC) however, limited data is available on sweat/perspiration 
 
Do enclosed environments of gyms create higher risk of Covid-19 transmission than other indoor places, such as clothes shops, bars or restaurants? 
No, there is equal chance of getting COVID-19 in all areas indoors, the key is keeping social distancing in place, follow cleanliness guidelines and aerosolisation guidelines. 
We have introduced new cleaning, sanitising and social distancing measures in all of our facilities to ensure that our members can work out safely. 
 
Does physical activity (exercise) increase resilience to Covid-19? 
WHO recommends regular physical activity benefits both the body and mind. It can reduce high blood pressure, help manage weight and reduce the risk of heart disease, stroke, type 2 diabetes, and various cancers - all conditions that can increase susceptibility to COVID-19. 
 
Physical activity leads to improvements in immune health and metabolic health, both of which are linked to COVID-19 risk. Furthermore, physical activity is central in weight management and positive changes in body composition, which again are linked to COVID-19 risk. 
 
Does air conditioning raise the risk of transmitting COVID-19? 
The Health and Safety Executive (HSE) have advised that the risk of air conditioning spreading coronavirus is extremely low. 
 
Is there an increased risk of COVID-19 transmission in a studio compared to the gym floor? 
As long as social distancing, cleanliness and the aerosolisation guidelines are followed then there is no increased risk. 
 
Can COVID-19 be transmitted in the water of a swimming pool and does this increase the risk of transmission? What is the risk in swimming pools? 
There is no evidence that COVID-19 can be spread to humans through the water of pools 
The risk of transmitting person-to-person remains and all standard guidelines should be adhered to i.e. social distancing while in the pool and surrounding areas. 
 
What are your opening times? 
Click here to view our opening times. 
 
Can I come into the centre to join? 
We would advise that you join online here or call our contact centre on 01604 838333. 
 
Will I have to queue outside? 
For pre-booked swim sessions, outdoor fitness classes, court hire, Buzz Clubzz and Under 5s sessions please only attend 5-10 mins prior to your booked session. If you are using our gyms please check in with reception or swipe your membership card. You will be asked to queue outside should the number of gym users be at maximum capacity. 
 
Are the changing rooms open? 
Our gym changing rooms, showers and lockers are available. If you are swimming with us please arrive with your swimming costume underneath your clothes. Swimming changing facilities, showers and hairdryers are available for after your swim.  
 
Are lockers available? 
Gym and swim lockers are available, bags are not allowed on poolside. Please remember a £1 coin for Danes Camp and Mounts Baths, all our centres are cashless so we will not be able to provide you with one. Padlocks are required for our gym changing rooms at Lings Forum, Mounts Baths and Peterborough. 
 
Are toilets available? 
Toilet facilities are available. 
 
Are water fountains/drinking water available? 
Water fountains are available at Cripps, Danes Camp, Duston Sports Centre, Lings Forum and Mounts Baths.  
 
Can I bring my own workout mat? 
Yes, you will need to bring your own work out mat, we will not be providing them. 
 
Can I bring my own sweat-towel? 
No, we ask that you use the paper towels provided 
 
Will food and beverages be available in centres? 
Vending machines are in operation and we ask that you pay by card. Takeaway drinks are available from our CoffeeBoxes at Danes Camp, Lings Forum and Mounts Baths, these will be card payment only. The CoffeeBox at Duston is open for sit in and takeaway drinks and snacks. 
Staying Fit Together In A Safe Environment 
 
 

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